FURTHER UPDATE REGARDING PARENTPAY – 6th December 2018.

 

Dear Parent.
We had huge IT problems at the start of this academic year which was a nationwide issue with the company involved and not something we had any control over.  This had an impact on the systems we use such as Parentpay.  Updates were communicated via our website, Facebook information page and e-mails. We would like to thank you for your patience in this matter.
The link to Parentpay has been resolved and you are able to access information regarding purchases made in the canteen.  Please be aware that there was a backlog of information input into the system so it may look like numerous items were purchased on the same day.  This would not be possible as there is a limit to purchases; it refers to when the purchases were entered onto the system.
Some accounts now require funds added to them following the purchases made during September and October in particular, and we are asking parents to do this by the end of January 2019.
If you have any queries regarding Parentpay, please do not hesitate to contact Mrs Palfrey in the Finance Office.
Thank you once again for your support and patience.
Mrs Wells
Business Manager/SLT